This agreement is between Your Business Rankers Pty Ltd (hereinafter called YBR) and you (hereinafter called the Client) regarding business listing optimization and related services.
1. Clients will receive Local SEO services from YBR in accordance with these terms. The content of the Client’s business listing will be optimized with specific keywords and/or phrases to improve its search engine ranking.
2. All prices for LOCAL SEO services are guaranteed for the duration of the time with YBR, and are based on the package selected plus GST. With 30 days’ written notice, upgrades and downgrades are permitted. Fees are paid on a monthly basis until 30 days’ written notice of termination is provided by either the Client or YBR. Please send us a written notice to our email address.
YBR LOCAL SEO services
Serve two main purposes:
1. In order to increase the Client’s ranking in the business listings, and
2. Boost business listing traffic online.
In addition to the above services, YBR LOCAL SEO also provides:
– Finding appropriate, relevant search terms (up to five phrases) by researching keywords and phrases.
– The process of generating traffic and link popularity by obtaining “back links” from other relevant websites and directories.
– Optimizing Google Plus page for keywords, images, and text as necessary.
– Providing analysis and recommendations on the client’s website structure, navigation, code, etc. for LOCAL SEO purposes.
– Improving the ranking of the client’s website by recommending appropriate content.
– Providing traffic and ranking reports for the client’s business listing.
The Client agrees to provide the following information to receive optimized LOCAL SEO services:
– Access to the Google Plus Page for content and structure analysis.
– For the purpose of optimization, permission is granted to make any necessary changes and to communicate directly with YBR about these changes.
– Clients have unlimited access to their existing Google Plus page.
– The right to use client pictures, logos, trademarks, website images, pamphlets, content, etc., as deemed necessary by YBR for business listing optimization.
– When Client’s Google Plus Page lacks textual content, the Client will provide additional text content in electronic format to complete Google Plus Page requirements. When a client does not provide text content for YBR, YBR will create it for them. As deemed necessary for LOCAL SEO, the client agrees to use this content.
To receive LOCAL SEO services, the client must acknowledge the following:
– As outlined in point 9, fees are only refundable if the YBR Guarantee is not met.
– It is our policy to keep all fees, services, documents, recommendations, and reports confidential.
– YBR has no control over the policies of search engines regarding the types of sites and/or content they accept now or in the future. Any search engine or directory may exclude the Client’s website at any time at their sole discretion.
– YBR does not guarantee positions or consistent top 10 positions outside of the guarantee period for any particular keyword, phrase, or search term due to the competitive nature of some keywords/phrases, ongoing changes in search engine ranking algorithms, and other competitive factors. We will do everything in our power to maintain a consistent top 10 ranking and minimize fluctuations.
– A new business listing (or website) has been known to be hindered in Google’s rankings until it has proven its viability for more than “x” amount of time. Google Sandbox penalties affect ranking, traffic, and indexing issues. YBR is not liable for the effects of Google Sandbox penalties.
– It is not uncommon for search engines to drop listings for no apparent or predictable reason. A listing will often appear again without additional LOCAL SEO efforts. According to the current policies of the search engine, if a listing is dropped during a LOCAL SEO campaign and does not reappear within 30 days after completion, YBR will increase the optimization services of the business listing.
– A link from a “bad neighborhood” or a link from a “link farm” can seriously harm your LOCAL SEO efforts. In the absence of prior consultation, YBR assumes no liability for the Client’s decision to link to or obtain a link from any particular website.
In the event that the client or third parties make changes to the business listing, YBR is not responsible for the adverse effects on the business listing’s search engine rankings.
Other services not listed here (such as managing pay-per-click campaigns) will be provided based on the fees outlined at www.yourbusinessrankers.com.
Any text, graphics, photos, designs, trademarks, or other artwork that the Client provides to YBR for inclusion in the business listing must be owned by the Client, or the Client must have received permission from the rightful owner(s) to use each element. The Client will indemnify, protect, and defend YBR and its subcontractors from any liability or suit that arises from such elements.
If the Client overwrites LOCAL SEO work to their business listing, YBR is not responsible. In this case, the client uploads over the work that was already provided/optimized.
– The client agrees that a refund may be issued in the following circumstances.
– There is a money-back guarantee offered by YBR on certain products. Within 60 days of verification, YBR guarantees that the client’s business listing will rank in the top 10 of Google for a minimum of one keyword or associated keyword in the client’s local area as determined by Google Maps. A full refund will be given to the client if this is not done. For clients purchasing the Top 3 Local Search Package, YBR guarantees that the client’s business listing will reach the first 3 business listings on Google, for a minimum of one keyword or associated keyword, in the client’s local area, determined by Google Maps, within 90 days from the date of verification. The client will be entitled to a full refund of the Top 3 Local Search Package if this is not done.
– YBR specifies that verification occurs when YBR receives manager access to the client’s existing Google Plus Page or when the client provides the PIN number received by Google via mail in the instance that YBR has created a brand new Google Plus Page for the client.
– YBR is not responsible for any delays in verification caused by a lack of client communication, extending manager access to the existing Google Plus Page, or failure to provide the PIN mailed to the client’s business address.
– The customer will receive weekly reminders via email to complete the verification process. In the event that a client cannot access their existing Google Plus page, YBR will contact Google directly on behalf of the client to assist them. In the event of delays caused by waiting for correspondence or cooperation from Google, YBR cannot be held liable.
– Ranking fluctuations outside of the guarantee period are not subject to refunds, as are natural aspects of Google’s search engine procedures described in point 4.
– The client forfeits any right to a refund and timeline guarantee if a payment fails or defaults within the duration of time with YBR.
Once the client has paid, YBR will begin providing services. Our sales representative or customer service representative accepts that the client’s choice of payment method and provision of payment details creates a binding verbal agreement. Thereafter, cancellations can only be made in writing 30 days in advance.
– On a monthly basis, the nominated payment method will be charged the value agreed at the point of sale plus GST.
– In addition to GST, the setup fee will be charged to the nominated payment method at the point of sale.
– At the point of sale, a customer service representative will contact